FAQs

🔥 Orders and Shipping

How long does it take for my order to be processed?

Your order is generally shipped within 24 business hours.

You will receive a confirmation email with your order status and shipping tracking code as soon as it leaves the courier's premises.

How can I track my package?

You will receive your parcel's tracking code and the link to track your order using that code via email.

☕ Products

How is cured meat prepared?

Our dried meat is prepared by selecting the best cuts of meat, which are then smoked without artificial colors or flavors.

Finally, it is cured and portioned into convenient packages.

Why is jerky a quality snack?

Our jerky is rich in protein and low in fat. Most jerky is 96% fat-free, making it difficult to find a snack so lean and tasty on the market.

It's an excellent alternative to chips, biscuits, or various sweets; beef jerky is the ideal snack to include in any diet.

Is this product suitable for a protein diet?

Yes, thanks to a high percentage of protein, our jerky is a perfect product that helps maintain a constant protein level throughout the day, being a convenient and easy-to-consume snack.

What's the best way to store my jerky?

The sachets should be stored in a cool, dry place away from heat sources; once opened, the package should be consumed.

I have a food allergy. How can I find more information about product ingredients?

The ingredients contained are listed on the product page.

🔁 Orders and payments

Is it necessary to register on the website to make a purchase?

No, you do not need to register to place orders.

However, registered users have access to a reserved area with their order history and all information, such as tracking codes.

What payment options are available?

Several payment methods are available:

  • Via PayPal
  • Directly on our website using a credit or reloadable card.

How do I cancel an order I just placed?

You can cancel your order within 24 hours of payment by sending an email to amministrazione@carneseccaitalia.it, stating your order number and payment method.

You will receive a refund, including shipping costs, with the exception of transaction fees equal to 5% of the order value.

Do you accept returns on merchandise?

Returns can be made on unopened merchandise.

Are the prices shown inclusive of VAT?

Yes, the prices shown already include VAT at 10%.

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